6 min read | Jan 20, 2021
The key factor defining intelligent automation is the integration of RPA and AI and Analytics. Further, we will discuss how traditional RPA is out-dated and the components of an upgraded modern intelligent automation platform.
The functions of RPA from past times include automating tasks, tasks which are mundane, and making employees work for something which requires more human concern. Automation tools focus on traditional RPA services just to automate piecemeal tasks and not an entire business process.
If you are looking forward to scaling your business, your vision about automation should be modernized. During these times of the COVID pandemic, where a lot of innovation has happened that has brought digital transformation, organizations must bring in modern methods that could scale their entire business.
Automating small tasks is a short-term achievement and in a competitive business environment, enterprises should target long-term achievements that are worth it and one among them must be scaling their business processes overall with modernized automation.
Effectiveness and efficiency are the two strongest factors for productivity. Automation companies like UiPath and Automation Anywhere lead in offering effectiveness but lag in providing efficiency. With digital transformation in the lead, traditional RPA services are slightly off the race. Effectiveness should come along with efficiency.
Just automating specific tasks in a business process would involve dumping automation technology without much thought, which will distort the process in the long run, and would also involve high costs in production and maintenance. So, effectiveness without efficiency is like a single-legged LED that fails to emit light.
The first step in implementing an intelligent automation platform for your business is to adapt to change management and then adopt digital transformation. Why is it important? When your company is ready to adapt to rapid changes, your company will be able to compete successfully with your competitors in any era. When it comes to digital transformation you should be ready to show a change that differentiates you from the rest.
Modernizing RPA involves the integration of RPA, AI, and Analytics, which makes it sufficient to automate an end-to-end business process without any disruption. This is the change that will make your organization scale ahead of your competition.
Only 13% of RPA adopters use it productively, you are one among them, if your automation platform has the following features:
A successful digital transformation requires both automation and orchestration. Automation helps remove manual tasks that bog down your customer experience, while orchestration brings them all of the moving parts together into a well-oiled, systematic engine. Working hand in hand, your company can realize significant benefits.
When all of these comes with business standards like BPMN 2.0 and DMN 1.1, which manage workflows and rules in a standard protocol, it makes this a truly enterprise standard.
Automation Agents are native applications that run on edge systems. They build the ladder to success by helping optimize your infrastructure costs, causing lesser SOX disruptions, and smoothing change management.
1. Cross-Platform Agent
An OS-Agnostic agent that can provide the most demanded service in the market – “Desktop less Automation”, which reduces the buying cost of new desktops and virtual machines. As this agent automates backend processes via API it makes it possible to give you a desktop-less environment by which you can optimize your resources.
2. RPA Agent
The core agent for any RPA platform is the RPA agent and when it comes to an intelligent automation platform, it can work with any RPA tool in the market, be it UiPath, Automation Anywhere, Blue prism, etc. This RPA agent can perform Front-end Automations connecting with fellow automation tools.
Is that all? No, we have another surprise package for you if you are into SAP, understanding the importance of edge applications and the future value of backend automation we have developed an additional agent, which will provide end-to-end automation for your SAP ERP, with a vibrant and a user prompting experience.
3. SAP Agent
Automation of SAP Process is no more outside SAP, the Native ABAP Framework based Tulip SAP Agent makes now build, maintain and Run Robots for SAP process within SAP. #SAP ECC Above 7.0 #SOH #S/4 On-Premise & Private Cloud
Combining Automation Agent with capabilities for AI gives an additional edge for digital transformation in enterprises
In this digital era, chat-bots are becoming a common and exclusive space that lets you enquire about a product or helps a user in support. Intelligent automation platforms let you initiate the process in form of text messages which is a breakthrough in the field of automation that too for automating an end-to-end process.
A modernized intelligent automation platform lets you build intelligent components like OCR, NLP, CV, AI/ML, bots, and also allows you to use your domain-specific language.
Along with all of these, a Next-Gen User Experience will enable end-users to have complete transparency on the overall execution and allow them to make manual intervention from anywhere and any device. This makes the Automation Platform cutting edge.
A modernized intelligent automation platform lets you build intelligent components like OCR, NLP, CV, AI/ML, bots, and also allows you to use your domain-specific language. This means that if a user is experiencing an issue, it must be visible for the user to check & should not need to rely on the technical team which will reduce the dependency and the reliance on the IT support team.
What is the use? A vibrant user experience increases the user’s morale which indirectly increases productivity.
We will go through a clear explanation of the workflows, tasks, the control towers, which completes a modernized RPA tool which is the way a new age modernized intelligent automation platform differentiates.
A modernized Intelligent Automation Platform allows business users to perform the following tasks:
The automation should be triggered by the business user/the end-users where the user can get complete visibility of the automation which will be a new age self-service for the users. Instead of initiating requests from a native tool, make sure that you can initiate directly from your daily applications like Microsoft Teams.
Manual Interventions are important, the tool should provide a next-age solution where you can approve user tasks anywhere from any device with modernized user interaction.
Say, from your daily business applications like Microsoft Teams & mobile apps, where you can perform tasks like approving a blocked sales order because of various credit history reasons so that the order can go through. Users can provide inputs in the form of attachment, text, or table for the next level approver to take action.
Users, automation admins & business users should be able to maintain business rules specific to the automation process so that they do not need to depend on IT, and they are self-empowered to manage automation processes.
Role-based control towers:
Continuing the legacy of single view control towers, it provides you with control towers for every role of automation, like DevOps Lead, End Users, technical Users, Automation Admin
The question that arises now is “Is there a tool with the above-mentioned power-packed features?” the answer is a big “YES”.
We from BeezLabs with our pioneering team have engineered the best and futuristic intelligent automation platform – “TULIP” with which we can guarantee you an ever-versatile automation experience for your business.
Most importantly, we are times ahead when it comes to user experience, as we offer you to manage processes in TULIP via Microsoft teams, iOS & Android apps, even on the web too. All of these include a hybrid deployment strategy: On-Premise, BeezLabs Cloud, and Private Cloud.
“Change is the only constant, and we are innovating that too”.
Many Global giants have started experiencing the change driven by TULIP. If you want your company to experience this new vibe, feel free to write to us at [email protected], we will get back to you with the collaterals and a demo request to make you feel the difference we are making.